It guides you as to what should be done, how to effectively and efficiently do it, and so on. You can even customize the template to match any specific details from your event that you’d like included. Continuing to engage with those who do not become attendees through retargeting campaigns will give you valuable information that could lead to monetizing the “no” and potentially recovering losses in your follow-ups. The sample questions used here will help you gather information about what day of the week the attendees prefer the event be held, what topics they think should be covered during the event. Be as invested in these answers as you are in all the rest. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. The EPI questions, as you can see, are fairly common post-event survey questions. Intolerances? Knowing what was difficult to navigate and where can help you control routes and traffic during your event, and let you know if you need to erect some maps on onsite signage or promote the event app for navigation. Your events are one-of-a-kind, so your post-event surveys should be too! The first struggle with event survey questions is knowing what to ask to get the most actionable insights. From the catering to the venue to decorations and more, a successful event takes a lot of strategizing and effort to pull off perfectly. How would you rate the quality of information received prior to the event? Keep track of what attendees suggest or take up. (scale from very satisfactory to unsatisfactory) 4. It also sets you up to cater the event experience to them on-site and off. Your NPS is the ultimate satisfaction indicator because it forces the respondent to assess the value of your event but asks in a way that is simple and nuanced at the same time. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. Use dynamic form logic to ask those who had a negative experience for their email contact and permission to reach out to them. These “floaters” can ask specific questions, or they can interact as attendees themselves to provide authentic feedback on the “feel” of an event from the attendee perspective. Interviewing people who have special needs can help you get an idea of what to look out for during planning. Before you decide on that team building exercise, offsite, or holiday party, send out a corporate event survey to gather all of the data you need to make an informed decision. It is imperative that we create inclusive spaces for our attendees. Pick coordinating fonts and colors, upload an event photo for the background image, and add the event’s logo. Is there a particular breakout or lecture room that gave more audio trouble than others? Here are a few of them: Event survey data is the key to optimizing and improving the experience of your attendees. New technology is penetrating every strata of the events industry, and it can be a lot to keep up with. 3. surveys. Knowing on which platforms your audience is most likely to engage with your brand will help you direct your resources to the channels with the best returns. Sample Event Survey Questions. It also gives insight into the sessions and topics available at the event attendees are most interested in. Asking this question in advance can help you plan how many alternative meals will be needed during the event. Data suggests that negative interactions linger longer than positive ones. Post-event surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action. This question should be asked of early-bird registrants (after ticket purchase/RSVP, but prior to the date of the event.) Do you think the event met its goals? Get your event survey started today. Is there ample seating for those who have injuries or get tired easily? Post-event surveys are used to measure success and collect information that will fuel the strategy and logistics for your next event. Creating a brand or event specific hashtag and spreading that on social media or having a competition can really help online engagement. Hopefully, those who were displeased with the event staff are few and far between, so reaching out to them to find out more information and offer a personal apology will go a long way in salvaging their event experience and proofing future events against similar issues. Use that information to double-down on things that were well received and modify things that weren’t. Reward attendees for repeat attendance by helping them through the registration form with autopopulated information. Event staff and volunteers are a crucial element to a successful event. This question can explain which speakers should be brought back next year and which should be replaced. Question #1. Asking this question well in advance will allow you to properly plan for these needs so that they are ready on the day. It consists of questions about what people think should be included in the event and how they think they can make the event more appealing to the attendees. Ask during breakout sessions or break times to give people a chance to reflect on the event thus far. (dropdown list of options) 3. Why did you choose to attend our event and what are you hoping to take away from the experience? (pens, paper for notes, tote bags?) Consider combining responses to this question with data from RFID or biometric technology to make necessary adjustments to things like traffic flow and temperature. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. How did you hear about this event? Event planning surveys are a quick and cost-effective way to obtain feedback from attendees. Did the training content meet your expectations? Ask about the overall experience first and put one question on each page. Do certain speakers require special accommodations in order to be heard or understood? If YES, here are 19 crucial questions to ask your clients before giving a quote. Engagement and satisfaction can be measured and monitored with keyword specific content streams. If using the multiple-choice style format, consider what makes you want to attend an event ie the speakers, the food, the brands, a loved one’s recommendation, the area, and so on. Here are some sample event survey questions that we’ll cover in this post: Are you likely to participate in one of our events in the future? What was your favourite thing about the event? We’ve got the tools you need to create and send an event planning survey that will give you the information you need. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. Better survey questions asked with intention will lead to more relevant data that improve the event experience, and timing is crucial. The best conference and event survey questions to ask at each stage. Our event survey tips and examples are designed to help you collect feedback and draw meaningful conclusions for your next event. Does the furniture set up allow for ease of maneuverability for attendees using a wheelchair? If so, what did you like and/or dislike about the experience? Also, your questions should be customized for the event. This open-ended question will give you great insight into what specifically attendees liked about your event, giving attendees the freedom to speak more to their overall event goals and how the event satisfied them. Use the results of this question to come up with a unique ice breaker at your event for attendees, or display the results at the event; one way to display this would be on attendee profiles, for example. Event Planning Attendee. Did they find the technology onerous or were they excited about it, but just uncomfortable using it? Event Survey Form Sample Organizers can have ideas going in about what messages they intend to share, and it is important to know if those messages were successfully communicated. Consider allowing registrants to help create the menu via polling options. Create & send surveys with the world’s leading online survey software. Here ar… Event apps allow for targeted insights on attendee engagement during an event. Below is a sample EPI report. Tweak your itinerary based on the results of this question to allow for the potential of extra seating and photography/videography for your most popular speaker sessions. It is a great idea to leverage this information to create suggestions and to inform your content curation process both for this and future events. Empower your organization with our secure survey platform. If you’re not going to follow up with a qualitative question and you’re not concerned about tracking who responded, you can also provide a feedback stand on the way out of the check-in area. Pre-event survey questions Ask open-ended questions and include a comments column to discover your potential attendees expectations of the event. There are many ways to ascertain the answer to this question depending on the situation, and you should pay attention to your attendees’ body language and general attitudes throughout the event. Ask not only what the detractors didn’t like, but what the promoters did like. Organize your event in a way that will meet attendees’ expectations by finding out what people would like to learn. This question is especially useful for events that are out of town or have moved from a regular location. It is an open-ended question that allows attendees to say anything on their minds that they may not have had the time or opportunity to mention before. Knowing what channels are generating your leads will help you to target your marketing efforts and can allow for greater reach. How likely are you to tell a friend about this event? Attendees posting about what they are learning or how much they enjoy your event act as free advertising for future events. Don’t put a character limit on this question. However, we cannot guarantee that all the features will work properly. Consider providing a perk or bonus for repeat attendees. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Similarly, this blatant and direct question is a great indicator of overall attendee satisfaction. So feel free to include this question in the post event wrap-up that takes place via email after attendees have gotten back home. 10 training effectiveness survey questions to ask. Achieving a good response rate and obtaining useful survey data is a matter of asking the right questions at the right times. Not only that, the number of respondents and what marketing they responded to will help you get a heads up on seating numbers, schedules, and Q+A sessions during the event and arranging other events in the future. Without feedback, it’s hard to know the needs and expectations of your target audience for future events. While the questions we covered were typically best asked in a particular way and at a particular time, there are good things to keep in mind whenever you’re soliciting your attendees for feedback. There’s no use finding out people didn’t like it if you don’t know what they didn’t like about it. This is especially useful if you intend to have this feature on attendee profiles for the event as a conversation-starter during networking events. Follow this question up with an open-ended one that leaves room for suggestions of improvement. For example, in a Cvent study, 63% of planners reported that entertainers were critical in driving attendance. The best event planning questions to ask corporate and wedding clients 1. Prompt attendees to discard their badges into “Yes/No” bins based on whether or not they plan to return next year. Having both a first and last impression will give event organizers a better holistic view of attendee satisfaction. This question is especially important to ask of people who chose not to opt into your event. With this expert-certified event planning survey template, you’ll learn who is planning to be present and what they would like to get from attending the event. Ask questions like, “Do you have any dietary restrictions?” or, “Are there any questions you would like to be addressed at this event?” Of course, you can customize your questions to be as specific as you’d like. Collecting event feedback is a critical part of planning and executing a successful event. With this expert-certified event planning survey template, you’ll learn who is planning to be present and what they would like to get from attending the event. Pairing this with pointed yes/no binary questions or 1-5 rating questions can help you define the problem. Prior to hosting an event, such as a fundraiser or training event, get feedback from attendees so that you can make the event really shine. Enterprise. 54% of event planners cited surveys as a tool they use to gauge attendee satisfaction and overall event success, but how do you know what questions to ask and when? Tip #2: Start your event survey with a general question. 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