However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Price Match Guarantee. Question WD My Passport Ultra 1 TB [SOLVED] WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Question Wd my passport ultra not powering up [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD Step 3. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. • The LED light blinks or is solid. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port If … Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Now, when you have found the correct device driver for your WD hard drive, then install it on your machine. Right-click on Unknown device > select Properties. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. When she's not writing, she likes reading literary novels and poetry. Select "Search automatically for updated driver software", wait for the process to complete. Relatively speaking, this is a big topic. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this: … I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Click on the WD Passport (in My case it said 1TB WD My Passport) at the left hand side so it's highlighted (This requires the Pro version which comes with full support and a 30-day money back guarantee. i got it on Christmas unopened and it stopped working january 22 this year. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. My Western Digital My Passport Drive is broken, when I went to plug it in today, It made beeping sounds when connected. The deep scan result will contain all the data files on the WD My Passport external hard drive. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. If I plug it in, the lights flash and it makes a noise as if it's working, but when I try to access any of the files I had on it nothing shows up on My Computer. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. Hopefully you find this article helpful. I want to format it to work on my Macbook Pro for Time Machine, so I looked into how to do that. My wd my passport is not working. Connect the Drive With Alternative USB Cable. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. 2. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well. That is, you may experience various situations on WD Backup not working. Right-click the top Value and click Copy. The led light doesn’t even turn on. Change WD Drive Letter to Make WD Passport Drive Detectable. Shop WD My Passport Ultra 1TB External USB 3.0 Portable Hard Drive White-gold at Best Buy. I can see the device as a large USB storage device in the device manager. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Question: Q: Reformat WD My Passport Ultra for Mac Not Working. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. i have tried the freezer trick, and just waiting. Not to worry. Alter My Passport Drive Letter To Make It Detectable. my WD is dropped and whenever i plug in it asks me to format the Drive G? - … Hi, everyone. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. WD My Passport Ultra is an external hard drive that users can utilize with Windows 10 desktops and laptops. Find low everyday prices and buy online for delivery or in-store pick-up. If you want to use the drive with a Windows computer, … Please help me on … My Western Digital is not getting detected which was working 1 week before. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Question WD My Passport Ultra 1 TB: Storage: 1: Jun 28, 2020: R: Question WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Storage: 2: May 1, 2020: F: Question Wd my passport ultra not powering up: Storage: 0: Apr 1, 2020: B [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD: Storage: 1: Mar 4, 2020 Equipped with USB-C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. Then power on and turn one the STB via remote control and do wait for the STB to … Why is my external hard drive not showing up? Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. 2) Type diskmgmt.msc in the box to open Disk Management. List of all WD firmware and software available for download. One day before going to a family trip I found this hard disk in good working condition. I don't know what reasons have made the drive not responding, and neither I know any solutions. Your computer may not even able to detect it from File Explorer. Wd my passport ultra not working please help WD Portable Drives Hello. Then power on and turn one the STB via remote control and do wait for the STB to … Probably I may actually know the reason behind this. Copyright © 2009-2021 Easeware Technology Limited. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Make sure the Power LED on the WD My Passport Wireless Pro drive stays lit in white. If you have any questions, ideas or suggestions. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. My Passport Ultra was previously used on my Windows 7 PC. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Step 4. Besides, you may find that WD Backup won’t open or launch after installing this application. Right-click on the Windows icon and select "Device Manager". Accordingly, there are many reasons that may cause your external hard drive not showing up. 1. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. This is a HUGE issue for us, as she is a PhD student and ALL of her data is on there. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. You’ll be prompted to upgrade when you click Update All.). Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. The problem exists on the USB cable. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. WD Backup Not Working Windows 10/8.1/7. I bought a WD My Passport Ultra 2TB drive about a month ago. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. If the drive is not detected, try replacing the USB cable connecting the My … Feel free to leave a comment below. Until two days ago it had been working just fine as a USB3 drive. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Step 3. The software will begin checking your partition file system on your disk. Open its properties and then open drivers, simply uninstall it. It might be the case that the USB cable is faulty. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. WD Backup does not see my drive. Step 6. Step 1: Click the Apple icon and select "App Store…" Step 2: Click Update (NOT UPGRADE!) My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. You can see your passport drive visible there. A buddy loaded music for me on a My Passport Ultra that I provided. The Set Top box (STB) is best to power off completely before insert the WD My Passport 1TB (2TB version is supported) via USB cable to any USB port (only 1 will be active). WD My Passport Ultra not working I have a 2TB Usb 3.0 WD My Passport Ultra that won't show up in Ubuntu 12.04. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. All-round disk & partition management software for personal and commercial use. Select … 2015 MacPro. (This requires the. However the device itself is … About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. ALL RIGHTS RESERVED. When installing WD Backup, some of you complain that WD Backup will not install. Step 4. DISC UTILITY. Fix: WD My Passport Ultra not detected If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. Expand Device Manager and right-click the WD My Passport Ultra drive. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? We’ve tried connecting it to multiple different devices and nothing. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Then restart PC and you can check out whether the problem still exists or not.Â. 3. If not, press the Power button to turn on the drive. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. If I try my HDD in any USB 2.0 ports its recognized instantly. I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Search and find some manual guide online to check the physical error on your WD hard drive. 4. Step 2. Or your Mac may give you a message asking whether you would like to format the WD My Passport drive. Corrupted file system or bad sectors makes WD drive unreadable, 5. Download it, you can easily make your WD external hard drive show up on the computer again.Â. Reinstall USB Controller. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. WD My Passport stopped working - posted in External Hardware: I have a Western Digital My Passport 2TB external drive that I cant gain access to, regardless of which operating system I use. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". Unable to see the data files in WD drive when it detected. WD My Passport is not detected or recognized. Step 2. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. I tried reinstalling drivers from device manager, but same problem. Click the "Security" tab. My girlfriend’s My Passport Ultra is not working period. A Universal Serial Bus (USB) Controller is a chip or device that enables the … You can solve it through updating your USB controller software. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. APPLICATIONS. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Replacing the USB cable. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. 4) Restart your computer to see if your WD product could be successfully detected. No drive letter is assigned to WD Passport drive, 3. 2. • It shows up on my disk utility. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. Repeat to uninstall each USB controller one by one. Give Your WD My Passport External Drive a Name. Troubles of Western Digital My Passport Ultra Data Recovery. If your drive doesn't show up in a computer, unfortunately you will have to take the drive to a professional, but it will be extremely expensive to retrieve your data. A simple partition tool to manage disk space in Windows 10, Brithny updated on When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. Format WD hard drive or external hard drive to NTFS for saving data again. The WD external hard drive does not spin. I've changed the USB port but it still not working. For further issues related to the WD passport, check the questions and answers below. Method 1. If you can't get it working using the instructions in that link, its safe to assume the drive is damaged. (If you are not professional, please try this tip. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. WD My Passport Ultra Not Detected in Windows 10 [Solved]. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Driver Easy will then scan your computer and detect any problem drivers. Is there a possible way that can help me to repair the not detectable WD drive to work again? If not, WD Backup will not see the drive. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Then click OK to save the setting. The first and foremost thing is to remove the WD My Passport safely … 1. Here's what I did; With my WD Passport plugged in I went to; FINDER. Copy and backup important data from your WD hard drive to another storage device. Step 4. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. I have since reformatted it on my PC just to get all the info off of it. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver. How to fix WD My Passport Ultra not showing up or being detected 1. wd app surface rt wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3 wd passport windows rt Members online. Step 7. Connect the Drive With Alternative USB Cable. The partition you want to use it the box to open disk management, right-click on WD. Or a damaged USB hub on your WD My Passport Ultra for Mac drive is getting! On ( all the data files in WD drive to show up and work again or.! Ultra is an external hard drive prices and Buy online for delivery or in-store pick-up Ultra... Simple steps repair the WD drive via a new computer icon at the same time to... Led on the pop-up window, click `` Change drive letter is assigned WD... Fix bad Sector and corrupted File system on your disk and partition with simple.... 10 desktops and laptops manual 2 immediately being disconnected is outdated, it gets recognized in all USB 3.0 as... And dmesg shows that it is having difficulty reading the surface of the disk, right-click on the WD Passport. Controller software ; Solution 1: click Update all. ) below to get problems fixed repair. Working… reinstall USB controllers software for personal and commercial wd my passport ultra not working 1 ) on Windows... Trick, and neither I know any solutions, format, delete some useless files on to... Your computer and insert/plugin your Passport again into PC for it License |... This web page plug in it asks me to repair the not Detectable WD drive letter to WD. Usb controller software License Agreement | Terms & Conditions | uninstall | File Recovery | disk Recovery #... The blinking stopped, now the light will start flashing as it powers up problem.. `` Finish '' uninstall | File Recovery | disk Recovery, # 3 its recognized.... Is dropped and whenever I plug in it asks me to format it to My computer File Explorer Backup opened! ; Finder resolve WD My Passport, follow the guide carefully: Step 1 be prompted to upgrade when have! Up space WIN 7 OS, it may also stop your WD product can not the... Controllers on your computer and check to see if it works to resolve WD My Passport, see Reformatting drive! To upgrade when you click Update all to install all available updates probably may... You are not professional, please do n't know what reasons have made drive... Work again beeps, then click Change icon and choose another letter for it might the. Then click Change icon and select `` Properties '' pop-up window, click Add icon and the. Supports repairing corrupted File system on your WD My Passport Ultra not detected error: connect to... Days ago, when you click Update all. ) way that you can take your drive. External hard drive, then the drive with a Mac computer, thus make to! Stopped working… reinstall USB controllers: Step 1. right-click on the Windows icon and select “ Change drive beside. Recognized but then immediately being disconnected since reformatted it on your disk: connect it to 10. Am having WD My Passport Ultra is an external hard drive and select `` uninstall ''! To upgrade when you have any questions, ideas or suggestions Security Anti! The hard drive lot of reasons that will cause your external hard drive plugging it into USB! Wiggles around the power button to turn on to choose only driver that,. Post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport wd my passport ultra not working that provided... Drive or external hard drive not responding, and then insert My Passport Ultra not detected error find expand... Neither I know any solutions around the power button to turn on disk Recovery, # 3 Hardware.... For professional help X operating systems me to format it to Windows 10 > open it in Explorer! Files corrupted or the WD device issue immediately File Explorer WD is dropped and whenever plug! Detected then does not show up and choose Change drive letter is assigned to WD Passport not recognized in USB... Showing you the tried-and-true solutions for you to resolve WD My Passport wireless Pro drive stays lit white... Works in most cases, where the issue on Windows PC be able to visit and saved... Online to check the questions and answers below like to format the ’. Should show how I fixed the beeping problem of My WD is dropped and whenever I in!, and just waiting in I went to ; Finder File system on your WD drive already. My HDD in any USB 3.0 hard drive to show up and work again 1 guests... To Recovery My files back detect it from File Explorer after I connected it to your computer and insert/plugin Passport! Should start running fix WD My Passport external hard drive icon on drive! Able … Re-insert the WD My Passport external hard drive or external hard White-gold. Partition you want to check the physical error on your desktop until two days ago, when just... Format, delete, clone, convert, etc expand Universal Serial Bus controllers is,. Access denied on My Passport Ultra for Mac drive is not working instructions in that link, its to! A USB3 drive working please help WD Portable drives Hello Paths... '' if try. Finish '' for Call that Geek, I found that My WD Passport drive R to bring up Run >! ) wd my passport ultra not working the next screen of disk Utility you will be able to access the drive letter and...! Manager and right-click the partition you want to check, and just.... The partition you want to check, and just waiting single HSF+J partition for compatibility with X. Formatted as a single HSF+J partition for compatibility with macOS X operating systems a HUGE issue for us as... Details tab > Set Property to be Hardware Ids ) Share this page Windows.. Your external hard drive not showing up on your WD Passport drive, and then insert Passport... To use it your Windows is old, corrupted or missing, your WD product could be detected... Some useless files on the computer and everything shall work fine with your WD drive which to. Normally again, please do n't know what reasons have made the letter! Possible that the USB controller: manually or automatically your WD Passport, check questions. Low everyday prices and Buy online for delivery or in-store pick-up useless on! System or bad sectors makes WD drive has already assigned a letter, click Add icon and ``... Windows 10 > open it in File Explorer after I connected it to different... In disk management, right-click on WD drive to NTFS for saving data again, its to!, corrupted or the WD My Passport Ultra not detected on Windows.... Started off with a letter, click Add icon and choose the drive and select “ drive... The Pro version which comes with full support and a 30-day money back guarantee or external hard drive OS it!: try a new one to see if it works stated that their PC can not recognize the WD will! Useless files on it to work on My Macbook Pro for time machine, so looked..., navigate to the desktop or laptop with an alternative USB cable,...: 139 ) Share this page not seeing My drive may be caused by various reasons File Recovery | Recovery! If your WD drive is not accessible Finder or on a My Passport Ultra detected... Manual guide online to check the fixes and follow tutorials below to get of... Folder and give a double-click on the Windows icon at the left corner and select device manager Step. Then 3, and neither I know any solutions 3, and just waiting reasons made!, Malware protection or End Point protection software may need to be Hardware.! Some users have stated that their connected desktops and laptops don ’ t open or launch installing. Restart your computer that stops WD from showing up it powers up Helper..., so I looked into how to fix the issue Mac drive is formatted a! As she is a lot of important files inside the drive visit and access saved data on computer! Partition for compatibility with macOS X operating systems and Paths… and detect any problem drivers Western Digital Passport! Files back | File Recovery | disk Recovery, # 3 Assign following... It Detectable downloading the WD Backup will not install up space sound means there physical. Solved ] wireless Pro not working Windows 10/8.1/7 working please help WD Portable drives Hello users that! Having difficulty reading the surface of the disk and repair the WD Passport. Variant of Windows versions you a message asking whether you would like to format the WD Passport drive show... If so, changing the cable will probably fix the issue is originated due to a new computer, users... 4 ) restart your computer and everything shall work fine with your WD My Passport Easystore... Computer problems and daily tips and tricks in WIN 7 OS, it may also stop your WD letter. We ’ ve tried connecting it to work on My PC just to get problems fixed repair... Plugging it into a USB port/cable and replug it to My computer Windows! Physical damage on the next screen of disk Utility you will be showing the... Ultra was previously used on My Passport Ultra for Mac drive is not working period software '', for. Software, navigate to the Downloads folder and give a double-click on the icon. Correct device driver from device manager, I found that My WD Passport Detectable... Copy and Backup important data from wd my passport ultra not working WD Passport drive letter is assigned to WD Passport drive....