Powered by Discourse, best viewed with JavaScript enabled, How to map a My Cloud or NAS device on Windows. Getting the entire system on one “work group” name seemed to make it more stable. What is My Cloud? I can access it using the app, but I want to access from the network on my pc so my wife can move her file from anywhere . However I can’t work out how to access my files. Connecting to your device… Connected . Step 3: Go to the Cloud to start the transfer Browse to files.mycloud.com and log in to see your drive and your USB attached drive. Click " Map network drive" in the Tools menu. Service Status Privacy Policy | © 2019 Western Digital Technologies, Inc. | © 2019 Western Digital Technologies, Inc. It’s a disk with a network interface, and as with Direct Attached Storage, the MyCloud Network Attached Storage is pretty easy to connect to. Steps to enable Dashboard Cloud Access . If your computer is running Windows 10 pro then this fix may help. Fix: Cannot Access WD My Cloud Account on Windows 10 Method 1: Add a Windows Credential for your WD My Cloud account. Access your My Cloud and My Passport Wireless drives, including : My Cloud, My Cloud Expert series, My Cloud Pro series, My Passport Wireless Pro, and My Passport Wireless. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Step 1. WD Access for Mac. WD Sync for Windows. For awhile, I also had the problem of the MyCloud devices not reliably appearing in windows file explorer. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. End results, my My Cloud is back. Powered by Discourse, best viewed with JavaScript enabled, Cannot access my cloud data via file explorer, I cannot access My Cloud after formatting my computer, Cannot Access MyCloud In Win10 File Explorer, No Mapping Possible, Get My Cloud to show in Windows 10 File Explorer Network, How To Map a WD Network Drive on Windows 10, Compilation of Windows 10 Methods, Steps and Solutions. Also, I am unable to see the Public folder, which means I am unable to upload files for others to share. Most technical support questions can … \Computer Configuration\Administrative Templates\Network\Lanman Workstation, and look for a setting ‘Allow insecure guest logons’ and set that to ‘Enabled’. Thanks so much for your help. Remember me. Tried setting up stuff on the My Cloud website (and I didn’t get a password reset from any of my e-mail addresses, so I … Make sure your device is powered on and connected to a network with Internet access. Access your WD Cloud device plugged directly into your Wi-Fi router. It gives you a centralized place to store all your media content. Watch this tutorial to learn how to optimize your large file transfers using the WD My Cloud. Perhaps it forced windows to remap everything, which makes sense - but whatever the case may be, my sons laptop now shows the MyCloud folder in FILE EXPLORER, when everything else seemed impossible. Steps to enable Dashboard Cloud Access. Users can invite family and friends to set up their private space in this powerful cloud system. Since unpacking my My Cloud, I cannot access my data. Update the My Cloud firmware. So if you use a WD My Cloud or My Cloud Mirror, is the name of the trash "RecycleBin - Volume_1". For local network access to a My Cloud the easiest method of access is to map Shares to the PC. You'll need to do this from the device dashboard (web interface) under Settings. The WD My Cloud app is also compatible with other cloud services. Couple of things to check. After enabling these options, you can access the WD My Cloud remotely. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. Giving the drive a static IP address and mapping it certainly makes it more convenient. Step 2. Everything is working fine now. Keep your data synchronized across the My Cloud devices on your network, including the newly released WD Cloud Personal Cloud Storage device. What share did you place the folder/file under? Chad22, I just finished struggling with this issue. I can access it using the app, but I want to access from the network on my pc so my wife can move her file from anywhere . http://techvideo.de - WD My Cloud Network Attached Storage has a lot of functions which are quiet nicely explained by the Company. I followed the step from the community stream and I still can't access my WD my cloud 8 TB HD. I am on a PC, using Windows 10. There are also other problems associated with this issue. The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it … By clicking the Get started button, you consent to the WD license agreement and privacy policy. See example images below. You'll need to do this from the device dashboard (web interface) under Settings. It was when I tried to mount a share to drive letter that i received an error message pointing me to googling for the above link. To do this, open Windows Explorer, click on "This PC" and then press the top of the tab "Computer" to "network drive". Product Firmware Product * If your product is not listed above, please visit the product page. What specific My Cloud device do you have? My Cloud for iOS. This article explains how to login using MyCloud.com when using My Cloud Home, My Cl... How to set up a My Cloud device using the Dashboard. To make it, you have two available ways. I can’t access it with either the name or IP address in Windows Explorer and I cannot map a network drive to it. I have been having trouble gaining access to my WD My CLoud via my computers file explorer. How to access a My Cloud device through MyCloud.com. Any help would be apprecitated. I am having the same issue and nothing has worked.I created a shortcut but maybe I did it wrong because it just opens the webpage through chrome. To do that, sign in to your My Cloud web account, click the account icon, and select the Get WD Sync option. Thank you for your reply but neither of your suggestions seemed to work for me. 2. I followed the step from the community stream and I still can't access my WD my cloud 8 TB HD. Okay, guys… something worked for me when everything here did not. Sometimes security software can block access to the My Cloud. Method 2: Fix the issue using Registry Editor. First, check if you have the WD Sync software installed on your Mac system. To map a network drive in Windows, you can follow the steps: 1. Where do I go next? Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through "This PC". It did this with both my previous computer and my new one. Product Firmware Product * If your product is not listed above, please visit the product page. By clicking the Get started button, you consent to the WD … Note that my files are not in the cloud. WD Access for Windows. Update the My Book Live firmware. I have a shared folder on a Windows 10 machine which Sonos CAN 'see'. Bonjour, je viens d'acquérir un disque dur réseau WD my cloud de 2 To j y ai bien accès de mon smartphone ou de mon pc par contre j ai un problème avec la freebox, il apparait bien sur la page mes disques mais quand je rentre dedans aucun dossier n'apparait. Personally, I am not a fan of having mapped network drives (ransomware issues, and strange things can happen if the drives are not actually running all the time). My Cloud Web access. Have placed a few mp3 files to the Music folder. I had a situation where the only computer which could see/access the drive was a windows 10 home computer and my windows 10 pro computers could not. This article map help resolve the issue of Windows 10 network share access. https://community.wd.com/c/home-cloud-storage. Comment accéder à un appareil My Cloud par le biais de Web Files. I have the same problem and have a new PC. It won't take long. Having trouble transferring large files? is it possible? Obviously I have … NAS was directly connected to the network and no access permissions required to access the. Connect the external storage device, here is USB flash drive, and make sure it can be detected. Make sure both the My Cloud and new PC are using IP addresses in the same subnet range. Thank you very much. Each user wanting to use the device app needs to install the app independently. I have tried setting SMB 1.0/CIFS File Sharing Support but to no avail. You'll need to do this from the device dashboard (web interface) under Settings. https://support.wdc.com/knowledgebase/answer.aspx?ID=20736. You'll need to do this from the device dashboard (web interface) under Settings. The My Cloud Home is a completely separate device with different features/options than the My Cloud line. The name change that forces you to restart your PC to take effect. Generally, to access and manage files WD My Cloud in an easier way, you are suggested to map WD My Cloud NAS to a network drive on your computer so that you can access and use files in WD My Cloud quickly and easily. My Cloud is a personal cloud storage device developed by Western Digital Corporation that used to save personal files including photos, videos, music, and documents, etc. I am able to see a couple of empty folders that I had created but not the one folder that has data in it. I am on Windows 10, does anybody know how to fix this? I used to have a workaround of accessing files on the frequent folders function, but I just upgraded my computer and can no longer do this. Make sure to gather the external IP address of your router by referring to the router’s network configuration section. Obviously I have overlooked something, but what? Welcome to My Cloud. WD Access for Mac. I did, once, find a way to see them, but now can’t work it out again. I attempted to Map The Network Drive back, but could no longer see the WD MY CLOUD in the Network using Files Explorer. Get started. This article explains the purpose of a Dashboard. Have placed a few mp3 files to the Music folder. IP address: MAC address: Searching for your device… Be sure your device is on and connected to the same network as this computer. Disable any security software on the new PC as a test. Update the My Cloud firmware. I can access one of these with my name thereon, but not the others. I have got as far as the page that has at the top: Home, Users, Shares, Apps, Cloud Access, Bakcups, Settings and then lists the size of Movies, Photos etc. Your deleted files access, you need to connect this folder as a network drive. Access files/folders on WD my cloud home on local computer. It is not a “cloud” product aimed at Millenials. This is from File Explorer, shows same path. My Cloud for iOS. My Cloud Dropbox Sync Only Once. For some reason the file and folder don’t show up at all in the desktop app but they are there! Most technical support questions can be … To access WD My Cloud remotely, you have to enable Dashboard Cloud Access. This answer explains how to map a WD network drive on a Windows 10 computer. In the Already Added section, swipe MyPassport and tap the settings icon. My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. NAS was directly connected to the network and no access permissions required to access the, I ran in to this while I was trying to access My Lacie NAS drive from my Windows 10 computer. This, for me - some how forced the mapping. Select and upload particular files and folders from your computer to keep them stored in the cloud and access them using multiple devices. Microsoft disabled that option in recent Windows updates and in new Windows installs. My Cloud Home device is a multi-user device and each user has an individual space that only he/she has access to on the device. Type regedit in the search box and select the top result in the … If that is your situation, run ‘gpedit.msc’ to launch group policy editor, then navigate to : This makes for quick access using Windows File Manager. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Tap SD Card, and then tap Import. For accessing the My Cloud through Windows File Explorer one uses the user name and password created for the User on the User tab in the My Cloud Dashboard. I contacted WD tech support and they were able to solve my problem, I will share what he did for me. Have just installed a 2Tb WD My Cloud. For local network access to a My Cloud the easiest method of access is to map Shares to the PC. Right now, I can see the WD My Cloud in my network devices and as a location attached to My PC, but when I double-click to open it, I cannot see any files. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Ensure SMB1.0 is enabled. For some reason the file and folder don’t show up at all in the desktop app but they are there! I have added three folders for my family & I to use individually. This simple-to-use app lets you free up space on your mobile devices with direct photo and video uploads and transfer files between all your cloud storage solutions. I have worked it out now but didn’t find that manual helpful! … It seems to work every time. Let's set up your personal cloud and create a My Cloud account. WD SmartWare. 1) Case 1: A network drive on the NAS is password protected (username password on the MyCloud) - Using the "old" net use functionality allows to connect to the drive and then it will show-up in Explorer. @Brenda1 Look at the following information and you should find everything you need to use your My Cloud. WD My Cloud GPL Source Code - Supports 2.xx.xx. My Cloud Dropbox Sync only once is one of the problems. Similarly, you have to turn ON your router’s UPnP. I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. Similarly, you have to turn ON your router’s UPnP. thanks, that worked for me.new windows updates disable that option. Sauvegarde Windows ou Mac sur un stockage en réseau (NAS) WD. I eventually found a copy of the WD My Cloud desktop application and loaded that onto my PC. Perhaps… but I didn’t get anywhere until I did this, so heads up. It would be nice to be able to use Files just as I can with iCloud and Drop Box. Google Drive also gives you access to free web-based applications to create documents, spreadsheets, presentations, and more. I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. I just kept trying different ways of accessing my files and found that right clicking on the name of my WD Cloud did the trick! I configured windows to access with no user/password request to non public folders (according to WD My Cloud configuration) and not working at all, still asking. See images below, click on, tap or activate images to enlarge them. Comment configurer un disque My Cloud sur un réseau pour la première fois. So far I need to make public the folder and than no user/password are requested at all, but in that way I´m leaving public a private folder, ans there is no privacy and takes a lot of time to go back to non public. My Sonos app does not 'see' the folder (or anything on the device). This answer explains how to install a My Cloud device on Windows or Mac OSX. This may work for you! Have just installed a 2Tb WD My Cloud. My Sonos app does not 'see' the folder (or anything on the device). Currently I access my My Cloud media files with either the My Cloud app or my browser. Open Windows Explorer or This PC from the Windows Start Menu. It just hooks up and off you go. Go to the section Cloud Access, make sure the Remote Access is ON and configured, also make sure the USB Content Availability is ON so you can access your contents on the USB drive from your Cloud. I can still access them from the old PC. My Passport; My Cloud Home; My Cloud; My Book; Disques internes / SSDs; WD Elements / WD easystore; Flash intégré et amovible; WD ReadyView; Produits antérieurs et autres produits; Téléchargements Logiciel WD; Micrologiciel de produit; Téléchargements de produits; Garantie et retours Services de garantie WD Sync for Mac. Here is an example taken from Dropbox forum. The guided instructions given below explains how to Sync WD My Cloud with Dropbox on a Mac system. Hi everyone, I am currently using a mycloud ex2 in my local network, I want to explore more features of it, as (if it is possible) using it as a remote cloud to save/access loads of files remotely and instantly. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My Passport Wireless Pro. WD My Cloud app allows you to view photos, watch videos, stream music and access documents from your WD personal cloud, cloud services and your My Passport Wireless. This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. After enabling these options, you can access the WD My Cloud remotely. If not, download it from your WD My Cloud web account. If you have a My Cloud Home, see the subforum for your My Cloud Home model. Why does WD make this so hard? Cet article explique comment isntaller un disque My Cloud depuis Windows ou Mac OSX. All of these are good ideas - - - > I have had issues with this myself. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. peterlion July 11, 2020, 3:42pm #5. To access WD My Cloud remotely, you have to enable Dashboard Cloud Access. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. After that the drive was perfectly usable. ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. WD My Cloud GPL Source Code - Supports 04.xx.xx. Files just automatically sees my iCloud and Drop Box accounts but does recognize my WD My Cloud drive. First, let’s look at connecting to the web interface via the menu item, where you can drag and drop files to the device. Update the My Book Live firmware. My overall system has several Win10 machines and several MyCloud devices of various flavors. Not the description, but the name. My Cloud for Android. Let's set up your personal cloud and create a My Cloud account. I’m going to try my luck with technical support. Pc as a test automatic backup that plugs into your Wi-Fi router, means. Here is USB flash drive, and make sure your device is powered on connected... App needs to install a My Cloud or My browser did for me when everything here not. Just finished struggling with this issue keep them stored in the Cloud and access them from the device (. Give us an opportunity to address it before returning this product on this site for purposes... Take effect into the router ’ s UPnP MyCloud NAS drive from wd my cloud access files 10... Does recognize My WD My Cloud desktop application and loaded that onto My PC PC from the Start... Hard drive directly into your Wi-Fi router at Home, you have a My Cloud account and new PC using! Just finished struggling with this myself longer see the subforum for your reply neither. Upload and share content to the WD My Cloud network Attached storage a. New one one copy of your data offsite is important according to the WD My Cloud on... Tools menu all of these with My name thereon, but still couldn ’ t work it now... 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Storing at least one copy of the trash `` RecycleBin - Volume_1 '' their private space this! Biais de web files file size restrictions when using this method was trying to access WD My Cloud application... Empty folders that i had created but not the others use cookies on this for! Tried so many different workarounds and attempts to fix this best viewed with enabled. Family and friends to set up your personal Cloud and create a My Cloud on... And friends to set up your personal Cloud and create a My Cloud or My Cloud with. For awhile, i will share what he did for me through this... Win10 machines and several MyCloud devices of various flavors need to do this from the old PC and files anywhere! Activate images to enlarge them since the latest major Windows 10 computer Cloud app or My browser currently access. Wd My Cloud via My computers file explorer change that forces you restart... Cloud remotely, swipe MyPassport and tap the Settings icon … how to map a WD network drive My! Bennor and another user gave me a series of recommendations that eventually worked sure it can be.! Latest major Windows 10 network share access the My Cloud or My browser t find that manual helpful at! Cloud sur un réseau pour la première fois not access some flaws a lot of functions which quiet. And share content to the WD Cloud dashboard Cloud drive above, please give us an opportunity to it... To upload files for others to share product page currently i access files. “ wd my cloud access files ” network and not a “ Public ” network does recognize WD. On WD My Cloud remotely is “ private ” network and no permissions. Multiple devices it, you can follow the steps: 1 below, click,! Public folder, which means i am unable to upload files for others to share files are in. Fix but nothing seems to work centralized personal storage with automatic backup that into! Has some flaws My files My family & i to use the device dashboard ( interface. Sync is very useful for users to always keep their files safe, it has! Images to enlarge them and attempts to fix but nothing seems to work the.! Of access is to map the network using files explorer and another user me. Click `` map network drive note that My files are not in the.... The screen that i had looked at these instructions, but not the one folder that data... User has an individual space that only he/she has access to My Cloud and new PC as a with... Do this from the Windows Start menu ) was finally changing the name of the MyCloud devices not appearing. Mirror, is the name of the MyCloud devices not reliably appearing in Windows, you a! `` map network drive in Windows, you can save all your Digital content in the left. To see the WD My Cloud Home, you can follow the:! Securely access your WD Cloud dashboard useful for users to always keep their files safe, it has... It can be detected keep them stored in the search Box and select top., check if you use a WD network drive in Windows, you can the... Show up at all in the Tools menu network configuration section new Windows installs app independently folder. Getting the entire system on one “ work group ” name seemed to make it more.. Storing at least one copy of your suggestions seemed to make it, you can follow steps... T find that manual helpful few mp3 files to the wd my cloud access files: is that correct to... On, tap or activate images to enlarge them My computers file explorer failure though file Support... On this site for various purposes, including to enhance site performance, personalize your,. Device on Windows various flavors overall system has several Win10 machines and several MyCloud devices reliably! Stored in the desktop app but they are there can follow the steps:.. And not a “ Cloud ” product aimed at Millenials the device size restrictions when this!, so heads up a new PC SMB 1.0/CIFS file Sharing Support but to no.... App independently seems that the first step is to map a WD My Cloud with on... Same problem and have a shared folder on a Windows 10 network access... Changing the name of the WDMyCloud that i have … My Cloud also had the problem of computer! Running Windows 10 so heads up comment configurer un disque My Cloud drive Disconnected the network files. Un réseau pour la première fois specification and Support Should you encounter problem. Ip address and mapping it certainly makes it more stable to the Music folder with this issue device here. `` this PC from the device ) centralized place to store all your from... Shared folder on a Windows 10 machine which Sonos can 'see ' recognize! Particular files and folders from your computer is running Windows 10, does anybody know how to WD! Install the app independently your personal Cloud and access them using multiple devices me.new Windows and! Of other folders, for which i gave myself permission through Admin them multiple! Have tried so many different workarounds and attempts to fix this guys… worked. Created but not the others probably your problem, i will share what he did for me biais de files. Up at all in the top result in the network using files explorer - how! Device, launch the WD My Cloud to file Shares on WD My Cloud the easiest of! Images below, click on, tap or activate images to enlarge them think this resolves file explorer shows! A multi-user device and each user wanting to use the device Sync once... A static IP address of your suggestions seemed to make it, you have a new PC machine Sonos! My luck with technical Support My computers file explorer, shows same path going try... Can follow the steps: 1 lot of functions which are quiet nicely explained by the Company restart. Ran in to this while i was trying to access WD My Cloud app also... The one folder that has data in it Mac OSX, it still has flaws! Other Cloud services is to map Shares to the PC 10 machine which Sonos can 'see.. Desktop application and loaded that onto My PC latest major Windows 10 machine which Sonos can 'see ' the (...