See, United elites are able to select those seats free of charge, gives expanded access to United award availability, Saks Fifth Avenue bedding (like in Polaris business class), Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, Hilton Honors cuts status match requirements in half for 2021, Blue Cash Preferred® Card from American Express. Premium Plus customers are prioritized above all regular economy fares — even sky-high “Y” — so I’ll have the best shot at scoring an upgrade, either during the days leading up to departure or at the gate. If you’re low on United miles and Chase points, you could also book this flight with 30,000 Aeroplan points — a 1:1 transfer partner of American Express Membership Rewards. The seats will a 2-4-2 configuration in rows 20-22. The movie selection was robust, with more than 200 films, including classics and a large variety of new releases. Additionally, the meal came with fresh fruit, a muffin, yogurt and United’s famous Stroopwafels (which won’t be around much longer in economy). For now, the premium-economy product will only be available on United 777s flying select international routes. Seat 20 A is recliner-style Premium Economy Class seat with a footrest located at a … This puts the three US legacy carriers on par with many other international airlines that have had premium-economy seats on their aircraft for years. Wi-Fi was available from the moment we boarded, and rates were reasonable, especially given the length of the flight. The differences of the American Airlines Premium Economy 777 300 relative to the Main Cabin Extra are that there is a separate area within the cabin, larger seats and legroom and … View the current offers here. Storage was incredibly limited, however — aside from the literature pocket above, all I had was a small compartment to the side of the seat. Overall, I found the seats to be pleasant. At the time, I was a United Silver premier member (that flight bumped me up to Gold, though!). Polaris boeing 777 300er flies review united business cl 777 300er united economy plus on new b777 300er shrinking economy seat. Let me share a few more of our interactions, so you can get a feel for what the experience was really like…. Excellent fare, larger seat with more personal space, much-improved IFE, substantial meals with liquor included, Saks Fifth Avenue pillow and blanket, full Polaris amenity kit. I easily fell asleep and snoozed in this position for hours. The Premium Plus cabin on the United 777-200 consisted of three rows laid out in a 2-4-2 configuration for a total of 24 seats. The beer, a New Belgium Citradelic Tangerine IPA, was quite good — so tasty that I ordered a second one during dinner. Unfortunately, Premium Plus awards were absurdly overpriced, at 120,000 miles each way, so I booked a paid ticket, instead. Edited: 2 years ago After an hour, the captain told us that what was parked at our gate was not our 777. We transferred the required points from Chase Ultimate Rewards to United, which converted at a 1:1 ratio, for the reservation. You’ll still find middle seats in the Premium Plus cabin. It was completely full, and the boarding area was packed with eager travelers ready to explore the City of Light. For an explanation of our Advertising Policy, visit this page. However, United has the second most premium economy seats of the three airlines, with over 50 aircraft with Premium … Then, roughly halfway through the flight — when many passengers were sleeping — the lights were turned on for a snack service. She then, finally, extended her hand to grab mine, looking very grumpy as she did it. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Aside from the flavorless pasta, everything else tasted fine, but standard fare for an economy meal. Boeing 777-300ER (77W) Seat map (60/290) Interior specifications. Cons: Wi-Fi was abysmally slow. The roll wasn’t heated up, either, and the cookie — the same available in business class — was stale. Either $5 or 5% of the amount of each transfer, whichever is greater. I was also thrilled to see that dedicated air vents were available, making it easy to cool down in an otherwise warm cabin. I’ve flown a few other premium-economy products, and this seat definitely beats Air France’s. The Premium Plus section was cordoned off into its own minicabin, making me feel a little like I had more privacy. It was also where you plugged in your headphones. My tray was collected after 30 or so minutes, and a flight attendant came through offering small bottles of water and lemon sorbet about 10 minutes later, before making the rounds to offer coffee and tea 10 minutes after that. Poor service, no menus, overcooked food, useless leg rest, lavatories shared with coach. The extra width really did make a difference, something I especially appreciated after six hours in an economy middle seat on a United 777 on my connecting flight from EWR. United appears to have selected more or less the same seats that both Delta and American offer in premium economy. Note that the ticket we purchased was a United economy ticket, since the airline isn’t technically selling Premium Plus tickets until later this year. The side compartment was well-positioned, since it was right next to the universal power outlet and speedy USB charging port. Wine, beer and alcoholic beverages are included, so I asked for a Scotch and sparkling water to start. When the real Premium Plus service begins, passengers will receive Saks Fifth Avenue bedding (like in Polaris business class), an amenity kit and noise-reducing headphones. Seats are now on sale, for flights departing from March 30th, 2019 and onward on a variety of international routes operated by the Boeing 777-300ER, 777-200ER and 787-10 Dreamliner. Fortunately, I was able to use my own noise-canceling set, instead. I had a few backups, though. When I checked in the day before through United’s app, I had to upload a scan of my passport to it, and after a few minutes received my boarding pass. About 50 minutes after takeoff, the flight attendants came through for the first time. Without menus to reference, we were told the options were an omelet or cereal — again, the entree was presented in foil. On the 777-200, rows 20 through 22 will be Premium Plus — look for a 2-4-2 configuration in those rows even though it will be marked as economy at present. For example, when it came time to collect trays after the first meal, the flight attendant working my aisle grabbed my neighbors tray and clearly saw me holding mine out, yet ignored me for about 30 seconds as she explained a technique she learned for optimizing tray storage to her colleague across the aisle. For a 10-hour journey, United’s new Premium Plus seats definitely got the job done. With Premium Plus, the airline will be able to better compete with American and Delta, which both recently introduced their own premium economy seats. Obviously you’ll want to redeem fewer miles and fly in Polaris in this case. Still, I was happy to eat free, high-quality food before my flight. I was a bit surprised to see some familiar Saks Fifth Avenue amenities, including the lighter Polaris blanket and the “little” pillow United removed from business class almost two years ago. Since I was traveling on an economy ticket, I didn’t have access to a United Club or the fantastic new Polaris Lounge in SFO that opened in April. Seats A and B, along with K and L, are pairs at each side of the cabin, and are ideal if you’re traveling with a companion. Most seats have large 13.3-inch touchscreen displays, with HD resolution — they really look great, overall. The AutoSleep app, which uses data from my Apple Watch, will give you an idea of just how much I struggled to catch some shut-eye, despite being absolutely exhausted after a busy weekend at home: Ultimately, the cabin you choose will likely come down to price — for an extra couple hundred dollars on United’s longest flights, I wouldn’t hesitate to buy a seat in Premium Plus, but I certainly wouldn’t want to waste one of my precious Global Premier Upgrades for a seat here, especially when it could land me a lie-flat bed on another flight. Additionally, this 777 had 50 Polaris seatsand 202 in economy — a drop from the 242 coach seats in the two-cabin configuration. As a result, I’ll earn elite-qualifying credits and redeemable miles as follows, with the Premium Plus segment earning 150% Premier-Qualifying Miles, plus 1.5 Premier Qualifying Segments. Unfortunately, the Premium Plus cabin doesn’t have its own lavatory — instead, two lavs are shared with the large Economy Plus section, but there was never much of a wait during my flight, given that there were dozens of empty seats behind. Even though it was so last-minute, we were able to book this flight with miles at the saver rate. The more I looked at United’s award calendar, the more I found quite a lot of saver award space on this route, especially for those with the United Explorer Card, which gives expanded access to United award availability. It was decently flavorful thanks to the corn bread base, but the eggs and beans were very dried out — even the tomato sauce on top seemed dry, if that makes any sense. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. United's roomy new international premium economy cabin, which it calls United Premium Plus, will be officially introduced on its 777-200ERs, 777 … United apparently told flight attendants that they can offer a pre-departure water service in Premium Plus if time permits — and time definitely seemed to permit on this flight, though we were never offered a drink. The food was tasty and fresh, and you could see the chefs preparing it right behind the buffet. United Premium Economy Boeing 777 300er. I’m not sure if this was because I was using it over the North Atlantic, but it was basically inoperable. I just had such a hard time getting comfortable — the seat didn’t recline enough, the leg rest was a joke and the pillow was too small to provide much support. Although it was a touchscreen, there was still a handheld controller to navigate the entertainment system, one side a controller for video games and the other featuring a full keyboard. No pictures? United says Premium Plus passengers will receive upgraded dining options and cocktails when the product is officially available for purchase. I headed over to my gate and saw what I thought was the bird that I’d be flying on. On the 777-200, rows 20 through 22 will be Premium Plus — look for a 2-4-2 configuration in those rows even though it will be marked as economy at present. Can you imagine?! The spinach, watermelon and feta salad was fresh and light, though, and the chicken dish was flavorful, even though the meat itself was way overcooked. The seats were comfortable and felt like a real upgrade over what you’d get in economy. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The IFE experience was superb (despite the minor bug or two) with plenty of choices and a large, high-definition screen. For breakfast, I chose the French toast, which tasted nearly like something you’d get at an actual restaurant, though it could’ve been fluffier. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. United Premium Plus includes pod-like seats, more leg room, a private cabin area, and a few extra amenities here or there. Instead of waking everyone up, I would have preferred snacks to be available on-demand in the galley. Performance was hardly outstanding, but I was able to text, send and receive emails, work on TPG content and more with only a slight delay. For dinner, I ordered a butternut squash pasta with sage sauce, which came with a roll and tiny salad. The new seats will be present on most 777s and all their brand new 787-10 aircraft. The crew also made a big commotion with the brief snack service halfway through the flight, not long after I finally fell asleep — a period when snacks would otherwise be available on-demand in business class. After lunch, I walked the few feet over to gate 121, where our HKG crew was just lining up to board. When Premium Plus is officially introduced, each fare will come with two free checked bags. Weirdly, when I was checking our flight details, all the information appeared in Chinese. Terms apply to the offers listed on this page. Even with the discount, I don’t think it’s worth it, though. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The flight attendants didn't hand out menus, skipped the (optional) pre-departure water service, responded aggressively at times and completely ignored the call button — twice. All of the programming began with a Bonvoy ad, believe it or not — the same one that aired during the Super Bowl — but you could skip ahead easily enough. It’s currently operating on international routes, and you can use Flightradar24 to see where it may go next, but even then it can be hard to predict where the aircraft will be flying and equipment changes happen frequently, so you may not get on this specific bird. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. We also got full-size Polaris amenity kits — the older version with the tin, complete with a Polaris-branded eye mask, along with earplugs, socks, a dental kit, various creams, tissues and a pen. There was plenty of room to stretch out and recline, and the legrest really did help support my legs, unlike with other premium-economy seats I’ve been in. And on June 14, the news broke that the launch of the new product was imminent. © 2021 THE POINTS GUY, LLC. The United Boeing 767-300ER version presented here is a fully refurbished aircraft. It’s still unclear exactly what that means, but it may just be economy meals served on china, instead of plastic trays, like in premium economy on other carriers. We may receive compensation when you click on links to those products. Everyone was offered the same gross turkey and cheese sandwich served in economy, along with our pick of items from the snack basket. Its first flight from the US would be from San Francisco (SFO) to Paris (CDG), and we knew we had to be on it. Seats A and B, along with K and L, are pairs at each side o… The flight attendants weren’t aggressive with every interaction, but there certainly wasn’t anything premium about the service we received in Premium Plus — absolutely nothing at all. American Airlines Premium Economy Routes are international, Hawaii and Alaska flights. You’ll still find middle seats in the Premium Plus cabin. UA does not have a premium economy seat. Review of United’s new Premium Plus seat on the 777-300ER. The United Premium Plus seats are purple and are currently being installed on United’s long-haul international widebody fleet which includes transcontinental domestic routes. Naturally, you’ll want to avoid seats E and F — the six center seats in the middle section — unless you’re traveling as a family of four. My only complaint was that there was a seat support in the middle of where I’d put my feet, meaning I had to position my legs awkwardly if I wanted them fully extended. True coach seats … Trays were collected promptly after the meal, with the flight attendant offering up a big smile, a warm “thank you for flying United!” and wishing me a good stay in Hong Kong. It did cut out for about three hours as we approached the North Pole, however, which is to expected given the lack of satellite coverage there. That means that the seats are about 19 inches wide. © 2021 THE POINTS GUY, LLC. …and I had a fantastic view of my 777-300ER to Hong Kong, plus free super-fast Wi-Fi, courtesy of the Polaris Lounge just on the other side of the wall. I’d say it’s on par with, or maybe even a little better than, what you’d find on Lufthansa. Terms apply to the offers listed on this page. Cash fares were reasonable, though — for $1,322, I scored a Premium Plus seat on the outbound, and a “W” economy fare back to Newark, which I confirmed in Polaris using a Premier 1K Global Premier Upgrade (GPU) right away. While the product could certainly evolve over time, for now, Premium Plus is a hodgepodge of business class and coach — the seats are closer to what you’ll find in economy, of course, with limited recline and personal space, while some amenities overlap with biz, such as the Saks Fifth Avenue pillow and blanket, select dishware and the full Polaris amenity kit. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). United Premium Plus is a new section of a plane that is a blend between Economy Plus and Business Class. Please view our advertising policy page for more information. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. It’s been owned by United since 1998, when Boeing delivered it to the airline. Premium Plus was exactly $600 more, a … Sitting upright was quite comfortable too. See, Premium Plus awards were absurdly overpriced, the “little” pillow United removed from business class, a dedicated Premium Plus amenity kit is on the way, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, Hilton Honors cuts status match requirements in half for 2021, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. United longest routes and some of their more premium markets will be among the first to get Premium Economy aircrafts. Those who aren’t elites will be able to reserve a Premier Plus seat with regular Economy Plus pricing. Most seats have large 13.3-inch touchscreen displays, with HD resolution — they really look great, overall. Overall, the Wi-Fi worked decently well, despite the dismal speed test. Other US carriers Like United, American Airlines ’ and Delta ’s premium economy services offers 19-inch-wide seats (actually, Delta’s are 18.5 inches) with lots of legroom, amenity kits, free alcoholic beverages, and meals served on fancier plate ware. Seats are arranged in a 2-4-2 configuration, compared with 2-3-2 on the Dreamliner and 2-2-2 on the 767. Boeing 777-200 (777) Version 1 (50/226) Version 2 (28/336) Version 3 (28/336) Version 4 (32/330) Seat map (50/226) Interior specifications. When I arrived, the concierge greeted me with a warning that the lounge was jam-packed. In fact, I wrote most of this review during the flight without too much frustration, including uploading almost all of the photos you see here — which is certainly more than I’d been able to do with Panasonic Wi-Fi in the past. 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