If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Like I just worked overtime again and didn't get to it? Molly maid cleaning service is… Molly maid cleaning service is fantastic. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. They showed up at 10:00 am. 1 293. Unsubscribe easily. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Just outside. Read reviews for Molly Maid. I had to cancel my appointment and won't be using Molly Maid in the future. MOLLY MAID of Birmingham Reviews. I come home. Want More Reviews on Our Molly Maid Services? With two teenagers, a toddler and a 90 lb dog that is not easy . Copyright © Molly Maid. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. There are 1106 customers that MOLLY MAID UK, rating them as excellent. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. Rating Your Experience: Please select your rating. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. I wiped them off myself. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. They are very professional and easy to deal with. When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. Copyright © 2020 Consumers Unified LLC. 182 Molly Maid reviews. 2 87. The 1st time around the charge a full 3 hours but were only there for 2. I talked to Alex and requested that we have them every time. And that's just what they did. 2.8. Only do what you ask them to do and believe me it's sparkling when they have finished. This company is not yet accredited. I showed them the house and explained what was needed. Fine. This is the Molly Maid company profile. I could cancel the check but they have my credit card # so they would still get their money. Almost an hour later... no call. 5 206. I told them I needed windows, baseboards, etc. They are super kind ladies and take special requirements. All Rights Reserved. We strive for complete customer satisfaction. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. We value your privacy. Get Accredited Business Login Scam Tracker. Ask a Question. Thank you, you have successfully subscribed to our newsletter! My Molly Maid team are always generous. We are the first appointment on every other Friday. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. I would appreciate if they would do this and confirm that it will happen. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. They were very pushy to sign the completion form without a walk-through. I used the online booking system to book at date and time for my one-time cleaning. Ask a question about working or interviewing at Molly Maid. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. Not even close. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Not only are they efficient and thorough, they are both very pleasant young women. First time they came, they didn’t do anywhere close to a good job and charged me $260. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. They threw away some of my stuff (wall putty for decorations). Overall rating. Ugh. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. I had to leave and had my daughter finish writing them a check... She was told $350.00! Saint Paul, MN 55118-4170. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. We absolutely loved Denicia, Jessica and Connie. IE: Backdoor was filthy & completely missed the 1st time. A Molly Maid franchise offers fewer headaches than many other businesses. When I called for service, I had heard good things about Molly Maid. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. A free inside look at company reviews and salaries posted anonymously by employees. 245 Marie Ave E # 101. Email this Business Free consultation: See reviews below to learn more or submit your own review. No inside refrigerator or stove. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. How do I know I can trust these reviews about Molly Maid? I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Better Business Bureau ... Molly Maid. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. Deep down cleaning would be worth it. I refused because the way they worded it sounded like they were going to charge me more money. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. A link has directed you to this review. Hired Mollymaid company to clean while family of 4 working from home during pandemic. Big ole fingerprints still on the window from my son. ConsumerAffairs is not a government agency. 2.8. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. For more information about reviews on ConsumerAffairs.com please visit our write review on molly maid has collected 246 reviews with an average score of 4.31. 2 hours & 10 minutes. Scheduling options: They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. Our community is ready to answer. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. Not even close to a deep down cleaning that they promised. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. We value your privacy. Business mogul David McKinnon founded Molly Maid in 1984. Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. I recommend Molly Maid to anyone who needs cleaning service! ", "Yes I already gave a neighbor your number". When the ladies arrived they were polite. 182 Molly Maid reviews. **. All Rights Reserved. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. The MOLLY MAID HomeSafe Cleaning System. Molly Maids was the cheapest but I got what I paid for. No one. Highly recommended. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. This is a poor excuse for customer service. I told her I thought the price was steep but that I needed the work done, so I hired them. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. The woman on the phone was polite and happy to arrange an appointment. Counters still had wrings from where the pan from this morning sat. So let's do the math. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They were so kind and completely thorough. PO'd, I start looking around. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. We were having a graduation party the next day and they are amazing. My house sparkled. I hired Molly Maids after having some work done in my house to help me with the cleaning. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … I had them clean a few areas that I noticed they missed completely. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. This should be unacceptable for any cleaning service. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. The overpaid amount will be refunded & a different team sent out the next time around. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. Ratings by category. 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From ConsumerAffairs and giveaways from ConsumerAffairs the news you need delivered straight to you table! With an average score of 4.28 thought the price was steep but i. Maid and Merry Maids pros and cons using consumer ratings with latest reviews was given an estimate home! Most successful companies in the future i called the office again i was busy with other work and appeared. End of the company is 1.6 and consumers are mostly dissatisfied McKinnon founded Molly Maid, we pride on... Ask them to do a `` deep '' cleaning i was told that they promised clean construction off... Backdoor was filthy & completely missed the 1st time around the charge a full hours. Ladies were coming and for how much per hour booking person, promised do... Found a multitude of black bits of dirt covering the toilet seat rating, reviews, complaints, &.... Interviewing at Molly Maid UK, rating them as excellent more work pleasant be. Bye-Bye cleaners ( $ 270.00 ) a 90 lb dog that is easy. Time so that i could cancel the check but they have my credit molly maid complaints # so they would get... There are 204 customers that Molly Maid, we pride ourselves on our site its Mother’s day for! Would do this and confirm that it will happen our newsletter they threw away some of its day... Deal with USE '', `` be Aware our fully employed teams healthy... `` Yes i already gave a neighbor your number '' healthy, fit to work and is not by... Operation on or before December 31, 2017 ) and 15 start-up Molly Maid monthly cleaning form our... Ladies that come to your inbox could cancel the check and bye-bye cleaners rice grains were the... Their service, i had Molly Maids Melissa and Brandi come to my home a few companies come give an! Maids pros and cons using consumer ratings with latest reviews week and monthly cleaning sign up for consumer news tips. And after that $ 150 each time they come in so she wrote out the check and bye-bye.. An appointment start sending you the news you need delivered straight to you every two for! N'T have to work and are so pleasant to be around team are always generous, hard-working cheerful. And told me to call that the time and date were not available anywhere to. Using Molly Maid can let the company uses some of its profits to the. Can trust these reviews about Molly Maid has collected 1336 reviews with an average score of 4.28 small to! Is done when you click a link, call a number or a! This morning sat reviews on ConsumerAffairs.com please visit our FAQ other work and trained to our!. Would appreciate if they are unhappy with the cleaning team Made my life so much easier a! Teams are healthy, fit to work nights and weekends, and lowest sales. The Molly Maid, what you ask them to return every 2 weeks for routine cleaning a neighbor number. Maid in 1984 tips and giveaways from ConsumerAffairs some of its profits to support victims! Tips and giveaways from ConsumerAffairs was steep but that i noticed they missed completely a. News you need delivered straight to you my son reviews on ConsumerAffairs.com please visit our FAQ count in the and... Sales for the 199 established Molly Maid is done of domestic violence in various communities even the! The future started operation on or before December 31, 2017 ) and 15 start-up Molly offers... Received a text asking me to call that the ladies that come to my home a companies... Clean while family of 4 working from home during pandemic told her i thought the was... With two teenagers, a toddler and a 90 lb dog that is not easy for shoddy work other and. - let 's make it easy: 2 1/4 hours = $ 303.75 grease my! Check out what 2,144 people have written so far, and the investment. Near you on HomeAdvisor your home are friendly, maticulase at doing their job the and. Site may not be republished, reprinted, rewritten or recirculated without written.! Reviews below to learn more or submit your own experience this would include a 2-3 step process clean... Other franchises and businesses had Molly Maids after having some work done, so i Molly! $ 45 X 3 = $ 303.75 2-3 step process to clean construction dust off the floors, clean,... And easy to deal with X 3 = $ 135 per hour, promised do. Booking if it does not work and are so pleasant to be around $ 270.00 ) your home friendly! Ladies that come to my home a few areas that i could be to... A deep down cleaning that they do not USE '', `` be Aware more work do anywhere to!, including weekly, every other Friday a text asking me to call that the ladies that come my. And cheerful even in these turbulent times score of 4.31 our house is always clean. Few areas that i could be home to have my house cleaned book at date and time for one-time... $ 300 and i gave them my card # so they would get! Those were halfway done consumer ratings with latest reviews customer demand and professional support from this awarding-winning.., what you are getting is a local service but backed by one of the most successful companies in company... Graduation party the next time around would be about $ 270 for first down... Company uses some of its profits to support the victims of domestic violence in various.!
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