Select "Remove driver and driver package" and click OK. I'm afraid nowhere in All Apps is there anything relating to scanning. Check 1: Make sure that your scanner or printer is turned on.. However, here in NC that will not work with my MG5220, have to use MP Navigator EX 4.0 to scan. Yesterday evening a user scanned a document at around 17:10 and received it by email with no problems. A Canon all-in-one printer and scanner won’t work if it’s not compatible with your platform. The printer works fine but the scanner won't work since I updated to windows 10. Check 3: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.. This thread is locked. Canon MX430 printer installed but scanner not working The Canon all in one prints fine but nothing happens when I try to scan. You can follow the question or vote as helpful, but you cannot reply to this thread. I just get the message no drivers installed but can't find drivers. Scanning to computer is not working either because the scan to PC is not enabled or because the full feature drivers are not installed. Printer is working fine. SU001W Scanner Does Not Work. I have a canon MP180 printer and scanner. Nothing has been changed on our network or settings but somehow, when they repeated this at 18:15, the task failed throwing up the following error: Below are troubleshooting steps you should follow in these circumstances: Since Windows 10 was installed I can no longer scan a document from my printer. Original Title: SCANNING FROM A CANON MP280 PRINTER. But now I’m suddenly getting a different pop-up menu that doesn’t mention scanning. Check 2: Connect the USB cable to a different USB port on the computer.. I have now upgraded to Windows 10 and installed the drivers and software for the printer but now there is no scan facility. In most cases (with wireless printers), the communication issue is the reason behind the Canon printer not responding. Click on the Drivers tab. Before I remembered that I had deleted the 5220 printer and drivers this morning and reinstalled them which was probably unnecessary but no harm done (other than the aggravation!). Select any printer and then click "Print server properties" at the top of the window. We have three Canon iR-Advance C5535 scanner / printers that scan and send via SMTP. I was scanning a bunch of things, and it was working fine — I’d right-click on the desktop icon, and a pop-up menu would appear that said, among other things, “Start scan.”. Is it just it is not compatible with windows 10? Open Devices and Printers. Select the printer driver you wish to uninstall. In control panel/printers it appeared as a printer and scanner and could be used as both. I read instructions on another post where it says to click on All Apps and then scroll down the alphabetical list and then click on the scan app.. First, try to enable the scan to PC by following the steps below: ... Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”. Check 4: Restart the computer. I have an HP Envy 5530 e-All-in-One Printer (which is also a scanner). Click the Remove button. If you’ve never done any scanning with the Canon scanner in Windows 10 before, check the printer‘s compatibility with the platform. I think this is a Windows 10 problem, but maybe not.. Right-click the blank space in the Printers … To use the scanner all I had to do was click on the scan utility link. I have a Canon MG7751. You can check Windows 10 compatibility for a range of Canon printers and scanners on this page. If your Canon printer is not responding, here are some troubleshooting methods to follow: Wireless Canon printer not printing. Follow in these circumstances: Original Title: scanning canon scanner not working but printer is a Canon all-in-one printer and won... 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