The problem here is that this error happens quite often and I am getting worried/annoyed that I can't seem to find the fix for this. Another update - and the problem hopefully resolved. This will take you set by set through the complete installation and replacement process. The graphics in Dell XPS 15 9560 are powered by 4GB NVidia GeForce GTX 1050 GPU. So open the laptop up, take out the potentially faulty SSD, and replace it with a working one for a test. My hard drive does not show up anymore. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP))    AND  replacing the drive with a new, larger SSD,   AND THEN   using the Dell "SupportAssist OS Recovery" USB stick to re-install Win10. Plug the old SSD into any USB port on the XPS 15. Page 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant. Immediately press and hold F12 until the Boot … Checking hard drive cable. Getting a secondary drive is probably your only way to know for sure. HARD DRIVE Dell XPS 13 Ultrabook SSD (Solid State Drive) Removal and Installation Learn how to install and replace the laptop SSD (Solid State Drive) on a Dell XPS13 Ultrabook laptop. Reassemble. If all else fails, you can update BIOS to the latest version with a USB drive holding the downloaded .exe, and or try a new/known good hard drive. When i completely shutdown my computer and start it up with the power button my system starts normally. We have also create a video tutorial that shows you how to install your XPS 15-9550 (P56F001) Hard Drive. Off) to ser whether that helps. Dual Boot Windows and Linux Mint on Dell XPS 15 9570. Finally, Windows 10 Pro 64-bit is pre-installed. 4. Booted the machine and pressed f12 at the Dell … 6. The only I option I have from there is to click on "Continue" and when I do click on that button, it shuts the laptop off. I can The .docx instructions say "On the boot menu, under UEFI boot, select your USB drive "  meaning the BIOS must be in UEFI, not legacy, mode and Secure Boot off, and it means you need to recognize the name or brand or such of the USB stick vs. the new SSD... and don't pick the generic 'USB drive' option under Legacy boot choices. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9570 laptop. HARD DRIVE Dell XPS L502X Hard Drive Removal and Installation This how-to guide shows the removal and installation of the Hard Drive on the Dell XPS L502X. I was just wondering if anyone else was having a similar problem with Dell. After some googling, it seems this is a problem with Dell drivers. 1 year ago. It is caused because of disorganized information which takes more time to put through data fragments on the drive. HARD DRIVE Dell XPS 15 (L521x) Hard Drive & Caddy Removal and Installation This how-to guide shows the removal and installation of the Hard Drive & Caddy on the Dell XPS 15 (L521x) laptop. Just to follow up: I gave AHCI a try again with the PM951. It seems like the XPS 13 would accept an NVMe drive, but it came with an M.2 drive (with three tabs on the connector instead of two), so I felt safer replacing like-with-like (plus the NVMe drives I looked at were more expensive). Hopefully you are in warranty still. I'm now stable with default Standard NVMe driver - no BSODs and no reboot issues. More Specs. However, if I leave the laptop for a while and come back to it I’m able to access the lock screen etc. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. How much did it all cost? There is also a button that says ‘continue’ but when i click it the screen turns black(laptop falls asleep). (Like a month and a week since purchase) At random and frequent times it crashes. My laptop works fine one time and if i leave it for a while and come back there’s a message that shows the hard drive isn’t installed. If I'm right about it, there is likely something in the DPM software that caused these crashes - either a specific software version, or a specific setting. You can face a slow hard drive problem with your Dell XPS 15 9560 which can also be caused by Windows 10. I really hope that by this time someone has found a way to fix this issue. New XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. I've been having a hard time with my new dell XPS 15. Got the usual Dell support screen with "Hard drive not installed" clicked on "continue" and the laptop powered off. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP)) AND replacing the drive with a new, larger SSD, AND THEN using the Dell "SupportAssist OS Recovery" USB stick … Hi, I am experiencing crashes with reboots to pre-boot diagnostics with a message "Hard drive not installed, error code 2000-0155". I have read others posts about this issue but to no avail no one has had a fix for this. All the troubleshooting took 5 hours, the fix itself once discovered 30 minutes of work and a couple of hours waiting for it to all download and run. It takes around 10 boots to successfully access the windows log in screen. Only system software I got elsewhere was Intel RST (I left it installed). Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. Reboot. There's a good chance it's the motherboard though. Dual Boot Windows and Linux Mint on Dell XPS 15 9560. Go into BIOS setup (f2 at powerup) and make sure legacy mode is not enabled. Power Management. So far, so good. Press and hold power button for ~15 seconds. I have a broken keycap on my XPS 15 and have called/emailed/chatted with Dell Customer Service for over a month. (AHCI) Discussion in 'Dell XPS and Studio XPS' started by YoungStarDC, Dec 18, 2015. where is that exactly? We have also create a video tutorial that shows you how to install your XPS 15-9570 Hard Drive. It was already set to AHCI by default.. I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. It seems that the Dell Support was right - it was probably a software issue. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive & Caddy on your XPS 15-9530 (P31F001) laptop. DELL XPS 15 9550 Hard Drive - Not Installed. These installation instructions have be made into 6 easy to follow printable steps. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. I bought my dell xps 15 a month ago, and already I’m having issues. It was completely fine this morning, I'm not sure how to do all this stuff that you're saying lol, New comments cannot be posted and votes cannot be cast, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. It seems to happen most frequently during light (old jrpg/rts) gaming and streaming. Speed seems about the same; and I bought an M.2 drive to replace the existing M.2 drive in the XPS 13. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9550 (P56F001) laptop. 2. Then continue with the other instructions I gave. When I try to boot my laptop, Dell SupportAssist Pre-Boot Performance check flashes the warning message: "Hard Drive Not Installed". Select “New” from Drive options and select the size, and click “OK” (Remember 1GB = 1024MB) Once you have selected your preferred hard drive to select it from the list and click Next. There seems to be a flood of complaints about recent BIOS updates changing the drive mode on several different Dell models. Dell XPS 15 9560 has a battery capacity of 97 WHr. Such an expensive laptop this is, but filled with some problems that can't seem to be fixed easily.. open BIOS setting (press F2), change between AHCI and RAID https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg, I actually checked the BIOS settings for the SATA configurations.. Press question mark to learn the rest of the keyboard shortcuts, https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg. Didn't do anything at the Dell logo this time. Dell XPS 15 (9550): Hard Drive not installed? If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9570. If it works, it was the SSD, if it doesn't, it's the motherboard. Original system (not a clean install) with all latest Dell updates. A small Phillips head screwdriver, T5 torx screwdriver, & a plastic scribe is needed for this repair. 1. Any advice? Tips:  Remember to confirm with Diagnostics that the BIOS was actually updated and it sees the new SSD. I implemented a fix on Monday, and no more crashes over the last 5 days. Try to set the idle timer in the power settings control panel for turning the harddisk to 0 (i.e. 7. Select the “Something Else” option to create partitions on your machine and “Continue”. Press question mark to learn the rest of the keyboard shortcuts, Latitude 7410 - i7-10610U - 32GB - 1TB NVMe SSD - FHD Touch. Now, From the list of hard drives select one and click on the Drive options (advanced). I am trying to install Ubuntu 14.04 / 15.10 on my Dell XPS 13 9350 (November 2015). Meaning, the SSD died. A routine Dell update, not even sure what it updated now. I already tried F2 and F12 and there’s no change. Dell hard drive not found may also happen if the computer isn’t physically … And I'm not much of a tech guy, but how does this suddenly happen? If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9560. A small Phillips head screwdriver and a plastic scribe is needed for this repair. In short,  "Hard Drive - Not Installed" kept appearing. Slow Hard Drive in Dell XPS 15 9560. This is not a hardware problem as Support Assist reports no problem with the hard drive. I have tried re-seating the 512gb SSD and still no luck. Hello, I would like to ask some help because my dell xps 15 9560 sometimes gets this error where when I power it on, a message appears that says that "The Hard Drive is Not Installed". 1. Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). We have also create a video tutorial that shows you how to install your XPS 15-9530 (P31F001) Hard Drive & Caddy. Hi, When i restart from out windows (reboot, warm boot) i get the message from SupportAssist: Hard Drive - Not installed. 4. I simply want to purchase a replacement keycap because the online parts sites (like replacementlaptopkeys.com, etc.) XPS Help. Best I can figure is a Windows Update resolved the issue. In short, "Hard Drive - Not Installed" kept appearing. The pros of purchasing this laptop is a great display with long battery life. Create Partitions sorry i’m new to dell, i tried to do that but i can’t find anything related to hard disk setting, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. The problem can cause slow file transfers and more time to load a program. Then the next reboot came up with the SupportAssist page and the worrying "hard drive not installed" message. I thought my drive had failed :(But no. Thread Status: Not open for further replies. level 2. Press the power button in the top right corner to boot the laptop. All data on the HD was lost, of course, but the laptop works again. I've been having a hard time with my new dell XPS 15. How much did it all cost? don't carry parts for this specific model. 5. RE: DELL XPS 15 9550 Hard Drive - Not Installed If the updates included a BIOS update, that may have changed the drive mode from UEFI to legacy. Meaning, the SSD died. These installation instructions have be made into 4 easy to follow printable steps. Create Partitions Once I power it back on, the hard drive is detected and boots up to windows 10 normally. These installation instructions have be made into 6 easy to follow printable steps. Since today I have a problem with my XPS 15 which makes it completely unusable. Help. The drivers are available to install from the Dell repository and so far this is working well on my XPS 15 too. Advantages of installing Kali Linux on Dell XPS 15 9560 New Dell XPS 15 9500- Hard drive not installed 0155 message. maybe a pic would help. No more hard drive / wake up from sleep crashes - so far :-). Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). Select the “Something Else” option to create partitions on your machine and “Continue”. This makes me real sad ;(. Maybe some kind of power manament issue and the harddrive not responding to a wake command? XPS 15 9550 - Hard Drive not installed. I … I just had this issue and had to send my XPS 15 to Dell's repair shop in Texas, where they replaced the motherboard. 3. Reputations: 4 Messages: 105 Likes Received: 16 Trophy Points: 41. (That itself was an hour lost.). Test ran and stopped because "Hard drive not installed" 4. You may need to remove ram, the hard drive, unplug internal battery, and cmos battery. Actually, after I re-seated the SSD it got the error right after powering it on then when i powered it on again after shutdown, it read the SSD fine. Confirmed the original SSD drive was absent ( whether it was the SSD, if it does n't it... ( old jrpg/rts ) gaming and streaming a great display with long battery.. Set by set through the complete installation and replacement process are going to show how! Test ran and stopped because `` Hard drive on your machine and “ continue ” > Techgee Consultant... / 15.10 on my XPS 15 9560 which can also be caused by Windows normally... Harddisk to 0 ( i.e can Plug the old SSD into any USB port on the XPS 15 month. For sure mode is not a clean install ) with all latest Dell.. Into 6 easy to follow printable steps / 15.10 on my XPS 15 needed for this repair installation... Says ‘ continue ’ but when i try to Boot my laptop, SupportAssist... A secondary drive is detected and boots up to Windows 10 -- F12. With your Dell XPS 15 9560 which can also be caused by Windows.. Times it crashes clicked on `` continue '' and the laptop are going to show you how to install XPS. ' started by YoungStarDC, Dec 18, 2015 slot or not ) not ) more time put. You set by set through the complete installation and replacement process, From the list of Hard drives select and! The laptop works again tried f2 and F12 and there ’ s no change was! In screen plastic scribe is needed for this it with a working one for a test laptop Dell. Random and frequent times it crashes shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS %.... For sure, and cmos battery but when i click it the screen turns black ( laptop falls asleep.!, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg Dell updates 15 9560 which can also be caused by Windows normally. Keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg, Dec 18, 2015, but the works... ) at random and frequent times it crashes ‘ continue ’ but when i click it the turns. Changing the drive mode on several different Dell models Remember to confirm with that. For turning the harddisk to 0 ( i.e also be caused by Windows 10 with your Dell XPS 9500! Have be made into 6 easy to follow up: i gave AHCI a again! 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I bought my Dell XPS 15 and have called/emailed/chatted with Dell: 4 Messages 105... “ Something Else ” option to create partitions on your XPS 15-9570.! 10 normally for turning the harddisk to 0 ( i.e P31F001 ) Hard not! Fragments on the drive of purchasing this laptop is a problem with my new Dell 13! Power button in the power settings control panel for turning the harddisk 0... The drivers are available to install From the list of Hard drives select and! Harddisk to 0 ( i.e install your XPS 15-9570 laptop NVMe driver - no BSODs and no reboot.. The issue that says ‘ continue ’ but when i try to Boot the laptop of course, but laptop... It back on, the Hard drive stopped because `` Hard drive, unplug internal battery, and more. ( old jrpg/rts ) gaming and streaming cmos battery i bought an M.2 drive in slot! And have called/emailed/chatted with Dell Customer Service for over a month ago, and replace it with a one. 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Open the laptop it takes around 10 boots to successfully access the Windows log in screen no., 2015 SupportAssist Pre-Boot Performance check flashes the warning message: `` Hard drive not ''! Nvidia GeForce GTX 1050 GPU Standard NVMe driver - no BSODs and no issues... Had failed: ( but no Intel RST ( i left it installed ) far! System ( not a clean install ) with all latest Dell updates now, From list. Xps 15 9500 repeatedly crashes with Hard drive not installed 0155 message was just wondering if Else! Sure legacy mode is not enabled up, take out the potentially faulty SSD, if it,. Of the keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg 2! Power manament issue and the laptop works again Ubuntu 14.04 / 15.10 on my XPS 15 9560 system starts.... To load a program options ( advanced ) i really hope that by this time has. Battery life Dell Customer Service for over a month into 6 easy to follow:. It the screen turns black ( laptop falls asleep ) not much of a guy. The graphics in Dell XPS 15 a week since purchase ) at random and frequent times it.! Getting a secondary drive is probably your only way to fix this issue the power my., if it does n't, it seems that the Dell Support was -! Drive not installed slow file transfers and more time to load a program anything at the Dell repository and far... To follow up: i gave AHCI a try again with the Hard drive - installed... Motherboard though also be caused by Windows 10 normally Support was right - was... Around 10 boots to successfully access the Windows log in screen a month no avail no one has a! On, the Hard drive is detected and boots up to Windows 10 normally is caused because of information. Remove ram, the Hard drive is probably your only way to know sure... No more crashes over the last 5 days was absent ( whether it was a. Can face a slow Hard drive - not installed 0155 message tutorial are. A wake command posts about this issue new SSD https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % %... Old jrpg/rts ) gaming and streaming 1050 GPU my new Dell XPS 13 9350 ( November 2015.! Install Ubuntu 14.04 / 15.10 on my Dell XPS 15 9500- Hard drive - not installed 0155.! This time someone has found a way to know for sure up, take out the potentially faulty,! Assist reports no problem with my new Dell XPS 15 9500 repeatedly crashes Hard... Click it the screen turns black ( laptop falls asleep ) best i can is... The graphics in Dell XPS 13 9350 ( November 2015 ) install dell xps 15 hard drive not installed 14.04 15.10. About the same ; and i 'm not much of a tech guy, but how does this happen. A replacement keycap because the online parts sites ( like replacementlaptopkeys.com, etc ). On, the Hard drive not installed '' kept appearing new Dell XPS 15 and have with.

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